General Delivery Information
• We always aim to send your order out as soon as possible. Orders are usually dispatched within 24 hours of receipt, however during busy periods, such as Sale, this may take a little longer.
• All deliveries are tracked and signed for therefore require a signature on arrival.
• Delivery times are for in-stock products only. Any pre-order items will state their individual delivery times on the product page.
• If you are out when Royal Mail attempt to deliver your parcel, they should leave you a ‘Something for You’ card to collect the parcel from your local sorting office or rearrange delivery.
• Please note we are unable to deliver on Bank Holidays and any Public Holidays will affect your expected delivery date.
• Complimentary gift packaging is available on all orders, free of charge. Please select at the product page.
|UK Royal Mail Standard Delivery||£3.98||3-5 Working Days|
|FREE UK Royal Mail Standard Delivery for orders over £60||FREE (Not available during Sale or Promotional periods)||3-5 Working Days|
|UK Royal Mail Express Delivery||£7.95||2 Working Days*
*Mon – Fri only (excluding Bank Holidays)
|London Same Day Delivery||£20.00||Same Day*
*Available Mon-Fri only (excluding Bank Holidays). Orders must be placed before 3:30pm
|Republic of Ireland Royal Mail Standard Delivery||£9.95||3-5 Working Days|
|Europe Royal Mail Standard Delivery||£9.95/ €13||5-7 Working Days|
|Rest of World Royal Mail Standard Delivery||£14.95 / $15||7-10 Working Days|
Same Day Delivery Information
Our Same Day Courier service is £20 and your goods will arrive the same day the order is placed, provided the order is placed before 3.30pm. This is only available for London postcodes, Monday to Friday excluding Bank Holidays. Please give us a call once you have placed your order if you have chosen this delivery option.
We cover the following London postcodes: E1, E2, E3, E4, E5, E6, E7, E8, E9, E10, E11, E12, E13, E14, E15, E16, E17, E18, EC1, EC2, EC3, EC4, N1, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N20, N21, N22, NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, NW10, NW11, SE1, SE2, SE3, SE4, SE5, SE6, SE7, SE8, SE9, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE18, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20, W1, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13, W14, WC1, WC2.
International Delivery Information
• We ship worldwide using Royal Mail to the point of international transit where it will be handled by your local or national postal service.
• At the point of international transit, the item cannot be tracked using the Royal Mail Track and Trace and is the responsibility of the local or national postal service.
• Any customs charges are the responsibility of the customer.