Shopping with Us

Everything you need to know about shopping with Lola Rose 

Gift wrap

All of our jewellery comes ready to give in a pink velvet pouch. If you want to add an extra touch to make your gift even more special choose one of our complimentary boxes or luxury paper gift bags. You can add packaging on each product page, scroll down and click on Complete Your Gift to select your packaging.


We’re here to take the stress out of shopping. Our Customer Care team are on hand whether you want to drop us an email or give us a call and we’re happy to recommend products, find matching items and tell you a little more about our beautiful semi-precious stones.

Call us: 0207 3720777 or email


All of our jewellery and scarves are covered by our one year warranty and watches by a two year warranty. Within this period we provide a full repairs service, free of charge. If you’re jewellery is older than a year we are still happy to repair or replace it where possible, please get in touch with us to discuss this.


Having trouble choosing a gift? Our gift vouchers are the perfect solution allowing your friend or relative to choose from anything on our website.

Available from £10, you can choose the amount you want to spend and either receive a voucher in the post to give in person or enter email details so the voucher can be sent on a day of your choice. They’re valid for a year from the date of order giving your loved one plenty of time to browse.

Buy a gift voucher here

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